Privacy Policy

Clay Heart ceramics is managed by Clay Heart Ltd, controller of your personal data.

We adopted this Privacy Policy to explain how Clay Heart collects and processes your information when you browse our handmade stoneware shop. We respect your privacy and commit to safeguarding all personal details you share with us while exploring our ceramics collections. Please read this document before continuing to use our website and store.

When visiting Clay Heart, we automatically gather device details like browser type, IP address, time zone, and cookies. As you browse our ceramic collections, we collect data on pages viewed, referring sites, and interaction habits to improve your experience. We call this Device Information. Additionally, when you place an order or subscribe, we collect personal data like your name, shipping address, and payment information to fulfill purchases and keep you updated on custom stoneware drops.

Why do we process your data?

Our priority is keeping your stoneware order and personal details secure. We process minimal data necessary to maintain our online shop, fulfill handcrafted ceramic orders, and prevent fraud. Automatically gathered metrics identify site usage patterns and help optimize shop performance without identifying individual visitors directly.

You can browse our studio catalog anonymously. However, if you wish to purchase stoneware, sign up for newsletter updates, or request custom pottery pieces, you will need to share details such as your name, email, shipping address, and contact number. Choosing not to provide required details may limit your access to checkout or direct inquiries. For any questions regarding your personal information or data privacy rights, feel free to contact our studio team directly via hello@clayheartceramics.com.